ARDENLOCK IT CONSULTING
IT consulting and managed services
for your business.
Practical support for your day-to-day technology and long-term IT decisions. We help you manage Microsoft 365, strengthen security, protect your data, and plan your next stage of growth.
01 / EXPERTISE
IT services built around your needs.
From the everyday essentials to your next major project, get practical expertise that connects the dots across your business.
01Managed IT
A smoother workday starts here.
Practical, proactive support that keeps your people productive and your technology in order.
- Business-hours helpdesk & remote support
- Endpoint and network monitoring
- Scheduled OS & application updates
- Asset tracking & vendor coordination
02Cybersecurity
Protection in layers.
Reduce everyday exposure with security controls that work together across devices, email, and users.
- Endpoint detection & response
- Email, phishing & DNS protection
- Vulnerability scanning & remediation planning
- Partner-delivered MDR / SOC options
03Cloud & identity
Connected teams. Controlled access.
Bring clarity to your Microsoft environment, from collaboration tools to the identities that use them.
- Microsoft 365 administration
- Active Directory & Microsoft Entra ID
- Multi-factor authentication & access policies
- Azure, SharePoint & OneDrive management
04Backup & recovery
Prepare for the unexpected.
Build recovery around the systems and information your business depends on.
- Workstation, server & cloud backups
- Documented restore testing
- Disaster recovery planning
- Business continuity & ransomware readiness
05Governance & readiness
Turn requirements into a plan.
Understand technical gaps, prioritize improvements, and organize evidence for your compliance program.
- Technology gap assessments
- Security policies & procedures
- Technical control implementation
- Readiness reporting & documentation
06IT consulting
Make your next move with confidence.
Get a practical roadmap for new systems, changing workflows, and your next stage of growth.
- IT strategy, budgeting & vCIO advisory
- Network & infrastructure projects
- Microsoft Teams Phone & collaboration
- Copilot readiness & employee onboarding
Services are scoped to your environment and agreement. Compliance support is technical and advisory; certification and legal advice are not included.
02 / SERVICE PLANS
The right support.
Room to grow.
Start with a core IT plan. Add security, cloud, and recovery services around your team’s priorities.
A dependable foundation
Essential
For teams of up to 10 users
Custom proposal Matched to your environment
- Managed helpdesk
- Scheduled patch management
- Basic network monitoring
Discuss Essential↗Room to grow
Professional
For growing teams of up to 50 users
Custom proposal Matched to your environment
- Everything in Essential
- Endpoint management (RMM)
- Asset & inventory management
- Vendor & ISP coordination
Discuss Professional↗Support for greater complexity
Enterprise
For organizations with 50+ users
Custom proposal Matched to your environment
- Everything in Professional
- Priority service-level options
- Dedicated account management
- Quarterly business reviews
Discuss Enterprise↗Team sizes are a guide. Pricing, coverage, on-site availability, and response commitments are defined in your proposal. Core support is planned around business hours; after-hours coverage is subject to agreement.
Build in more resilience.
Cybersecurity
Endpoint and email protection, security awareness, vulnerability management, and monitoring options.
Business continuity
Managed backups, recovery planning, restore testing, and cloud failover options.
03 / OUR APPROACH
Understand first.
Build with purpose.
Good IT starts with your people and priorities. We turn that understanding into a practical plan, then help you put it to work.
01Discover
Understand your systems, your goals, and what’s getting in your way.
02Prioritize
Build a clear roadmap around your team, budget, and business risks.
03Implement
Plan the transition, configure your services, and support your people.
04Improve
Review system health and refine your plan as your business evolves.
A LITTLE CLARITY
Before we talk.
Can we start with a single service?
Yes. A consulting project or individual service can complement your existing IT environment. We’ll scope the work around your needs.
Is security included in every plan?
Core plans focus on IT support and maintenance. Cybersecurity and recovery services are selected separately so your proposal clearly describes your coverage.
Do you provide 24/7 support?
Core helpdesk support is planned around business hours. Partner-delivered security monitoring and any after-hours support must be specifically included in your agreement.
What happens in the first conversation?
We discuss your current systems, concerns, and plans for growth. Then we outline priorities and a proposed combination of services, with scope and scheduling agreed before work begins.